Upcoming events

    • 21 Aug 2018
    • 5:30 PM - 7:30 PM (CDT)
    • New Orleans Ernest N. Morial Convention Center 900 Convention Center Blvd. New Orleans, LA 70130

    Employee engagement is tremendously important– yet it remains a challenge for many organizations.

    Employee engagement is like sending a man to the moon.  There is a lot of work, involved, it takes time, and lots of people behind the scenes to be committed to the project and sometimes there is an explosion, but when we get it right - it is such a win!  Organizations need to work past parties & potlucks to a deeper level - meaningful, growth, belonging, achievement and recognition. Join Darleen Lenyo as she explains how Crescent Bank is achieving this by hosting town hall meetings, chatting with the CEO videos where employees ask questions and gain valuable insights.  Engagement begins in the orientation process connecting the employee’s work responsibility to the organization’s vision and goals for the year, creating a sense of community, and recognizing achievements.

    Darleen will explore ways to increase employee engagement using Gallup and other recent data to create strategy and execute an effective plan. 

    In this engaging and interactive session, attendees will:

    • Look for what data to analyze both externally and internally
    • Learn who is more important to employee engagement success (it is not C Suite)
    • Simple tools to create a winning strategy using OKR (objectives & key results)
    • Determine what's important to track and highlight
    • And most importantly, how to execute that strategy

    Free Parking & Dinner Included in the Registration Price! 

    Darleen Lenyo: 

    Her mother wanted her to be a teacher, but as a teenager she wanted to wear business suits and sign important business documents.  Darleen found the best of both worlds (and was able to make her mother happy), when she discovered Talent Development in the finance industry as a profession.

    Starting her career as a teller in a local Seattle credit union, Darleen has 20+ years’ experience in employee development, helping 3 organizations develop training platforms from the ground up, and earlier this year, she spent two months in the Philippines implementing a workforce development program for off-shore account. 

    She currently serves as the Vice President of Talent Development and Employee Engagement for a New Orleans based bank and is the upcoming President for the Association of Talent Development’s local New Orleans chapter. She has been a certified Disc trainer for 11 years, has a Six Sigma Green Belt certification, and has owned and run two different businesses

    • 21 Sep 2018
    • 8:30 AM - 5:00 PM
    • New Orleans Convention Center 900 Convention Center Blvd, New Orleans, LA 70130
    • 22

    How frequently is a jump-to-learning-solution approach used to address a business problem?  Example: “Our customer satisfaction ratings are declining. What training do you have that will enhance skills of our customer service reps to better work with angry customers?”  When learning solutions are implemented in this type of scenario the impact is minimal although the investment can be significant.  The challenge is how to influence the manager to put a “pause button” on the solution until more information is obtained.  Performance consulting is a process for doing just that!

    Performance consulting is a process and skill set used by learning professionals to prevent the jump-to-solution approach.  Specifically, performance consulting is a strategic process that produces business results by maximizing performance of people and the organization in which they work.  Performance consultants translate business strategy into talent requirements, identify root causes for gaps in performance of people, and partner with clients to form a set of solutions to address these gaps. 

    In this session you will learn both the mental model used by performance consultants as they assess a situation and the technique of asking powerful questions to reframe a solution request into a discussion of a manager’s required business and performance results.  These questions are the kind that result in a manager saying “I don’t know the answer, but that is a terrific question. Can you help me get the answer?”   You will leave the session with a starter kit of questions you can use the next time a manager calls you to discuss a learning or HR solution. 



    As a result of participating in this session, participants will be able to:

    1. Utilize a strategic consulting mental model to define and align four organizational needs:  business, performance, individual and organizational capability.
    2. Analyze a client’s request by using SHOULD-IS-CAUSE logic, determining information that 
    3. Ask powerful questions to reframe tactical requests for learning and HR solutions into discussions of the client’s required business and performance results, determining the information required to move ahead strategically.


    Note: This format is for an 8-hour day, including 1 hour for lunch and two 15-minute breaks.

    Objectives, Agenda, Expectations

    What Does It Mean to Work Strategically?

    • Three Kinds of Work: Transactional, Tactical, Strategic
      • Key Roles when Working Strategically

    The Mental Model

    • Four Types of Needs
    • Gaps Map to Organize Information from Case Study
      • The Performance Consulting Process

    Reframing Solution Requests

    • Guidelines for Asking Powerful Questions
    • Purposes and Steps for a Reframing Discussion
    • Criteria to Qualify as a Strategic Opportunity
      • Positive Model: Video Demonstration of Reframing Discussion in Case Study

    Debrief and Close

    Registration and light breakfast from 8:00 – 8:30.  Session is from 8:30 – 5:00, with lunch provided & FREE Parking 

    Facilitator Bio

    Chris Adams is a performance consultant and instructional designer with over 20 years of experience helping clients engage people, apply processes, and implement technology to improve human and organizational performance. He is currently a senior consultant for Handshaw, Inc. in Charlotte, NC.

    In 1999, Chris was co-inventor of Handshaw’s award-winning software, Lumenix – one of the first content-managed platforms for e-learning.

    Chris frequently writes and speaks on the topic of performance consulting, has been a featured speaker for a number of ATD and ISPI chapters, and has presented at regional and international conferences such as ATD ICE, Training Magazine, THE Performance Improvement Conference, and the Coast Guard HPT Conference.  He is currently a doctoral candidate in the Instructional Design and Technology program at Old Dominion University.

    Since 2015, Chris has partnered with Dana Robinson to deliver performance consulting services offered by Handshaw, Inc.

    • 11 Oct 2018
    • 8:30 AM
    • 12 Oct 2018
    • 5:00 PM
    • New Orleans, LA

    Talent development professionals want to create better learning experiences, but they don't want to wade through a sea of information or waste time on topics that don't directly affect them today. ATD’s Core 4 Conference focuses on the most crucial, practical, and fundamental topics needed to effectively develop learners.

    This two-day event features sessions from our best and most popular speakers on the most essential topics for all learning and development professionals: Instructional Design, Training Delivery, Measurement & Evaluation, and Learning Technologies.

    Actionable takeaways:

    • Design better training programs that truly change behavior and improve performance.
    • Develop and deliver events that engage learners.
    • Evaluate the impact of your solutions.
    • Create engaging and effective e-learning experiences.
    Early Bird Ends on September 1st   $945 (Member)    $1,145 (List) 
    Regular and On-Site Rate                $1,045 (Member)   $1,245 (List) 

    Use Chip Code CH7002 at Checkout 

      • 16 Oct 2018
      • 5:30 PM - 7:30 PM (CDT)
      • New Orleans, LA

      Stay Tuned for more Details 

      Connelly Hayward: 

      I am passionate about helping people close the gap between what they do and what they are capable of doing; to realize and reach the highest potential within their own lives. When people are reaching a higher potential, so is the organization. Having served in a great range of roles from Plant Worker to President, I have a keen ability to reach people at all levels. I am committed to providing people, businesses, churches and organizations with viable tools that help them achieve higher levels of success. The fuel for all of life’s advancements and shifts, personally and professionally, is awareness. Awareness brings insight on skill sets, penetrates into clearer understanding of problems, and serves as a guidepost for action. I help people discover greater awareness of themselves and greater awareness of how they interact with people and situations. I help people and organizations identify and remove limiting beliefs. This discovery is the adventure in every keynote address, seminar, mastermind group or coaching session. The drive is to not just help others reach their potential, but to see it manifested – time and time again.
      • 06 Nov 2018
      • 8:30 AM
      • 07 Nov 2018
      • 1:00 PM
      • New Orleans, LA

      ATD’s SELL Conference is a 1.5 day-event that will focus on learning and leadership approaches to equip internal practitioners in building a fully integrated sales enablement practice.

      The topics and content will span several areas of expertise and competencies within the ATD Sales Enablement Competency Model.

      Areas of Expertise:

      • Sales Management and Leadership


      • Sales Coaching
      • Sales Tool and Process Improvement
      • Sales Talent Development

      ATD created this event in response to demand from within our growing community of sales enablement professionals who want to engage with other like-minded, internal practitioners and subject matter experts on practical ways to build a high-impact sales enablement function.

      Who Should Attend?

      ATD’s SELL Conference is an essential event for leaders and practitioners within formalized sales enablement groups, as well as core contributors who may sit in another area within the organization but whose role is to support the salesforce. It's ideal for:

      • Sales and Sales Enablement Leaders
      • Sales Trainers and Coaches
      • Sales Enablement or Sales Operations Managers
      • Learning Leaders

      Learning Objectives:

      • Evaluate the impact of your current sales enablement approaches and solutions using a variety of methods.
      • Create stronger alignment between sales leadership and sales enablement to accelerate shared revenue and talent development goals.
      • Design next-level sales learning and coaching programs that truly change behavior and improve sales performance.
      • Analyze the strength of existing sales enablement people, product, and process mix to determine ways to calibrate and maximize defined successes.
      ATD Member $1,100      Non Member $1,300

      Use Chip Code  [CH7002] at checkout 

        • 13 Nov 2018
        • 5:30 PM - 7:30 PM (CST)
        • New Orleans, LA

        Stay Tuned for More Details! 

      Past events

      19 Jul 2018 Membership Mixer
      19 Jun 2018 Me! An Impostor?
      18 Jun 2018 ROI CERTIFICATION
      13 Jun 2018 FranklinCovey OnLeadership
      22 May 2018 Training Evaluations Lagniappe
      19 Apr 2018 The Learning Connection: States & Senses
      20 Mar 2018 Fierce Conversations 2 Day Workshop
      27 Feb 2018 State of Our Business
      22 Jan 2018 Bottomline on ROI-1 Day Workshop
      10 Jan 2018 Bob Pike presents Creative Learning Strategies
      09 Jan 2018 Games Trainers Play with Bob Pike
      14 Nov 2017 Fierce! Conversations
      24 Oct 2017 Standards, Beliefs, and Strategy
      26 Sep 2017 Technology on a Shoestring Budget
      22 Sep 2017 Gulf Coast Talent Development Conference
      23 Aug 2017 Bottomline on ROI-1 Day Workshop
      22 Aug 2017 Membership Mixer-Hurricane Party
      21 Jul 2017 Effectiveness in a Virtual World with Bob Pike as Special Virtual Presenter
      28 Jun 2017 LANTEC Lunch & Learn on the Northshore
      22 Jun 2017 FranklinCovey: Culture -Your Ultimate Competitive Advantage
      20 Jun 2017 Engaging Games & Activities
      18 Apr 2017 Virtual Challenges - Lagniappe
      28 Mar 2017 Styling & Profiling
      22 Mar 2017 Learning Solutions 2017 Conference & Expo
      21 Feb 2017 Resume Tips & Tricks - Lagniappe
      24 Jan 2017 Tame your 3-Ring Circus at our Share Fair
      25 Oct 2016 SOME Tips and Tricks for Engaging Learners
      29 Sep 2016 Core 4 Conference
      27 Sep 2016 Book Signing:Jim Smith Jr.: The No Excuse Guide to Success: No Matter What Your Boss-or-Life-Throws at You
      16 Sep 2016 Gulf Coast Talent Development Conference
      24 Aug 2016 August Membership Mixer
      11 Aug 2016 ATD Baton Rouge Workshop: Emotional Intelligence
      28 Jul 2016 Global Trends in Talent Development (TD around the world)
      22 Jun 2016 Lagniappe: SMEs as Trainers or Talent Development Professionals? Why Not?
      22 May 2016 ATD 2016 International Conference & Exposition
      19 May 2016 Stuck in a Training Box? Try Bite-sized Learning Nuggets with Microlearning
      18 May 2016 ATD-ICE (FREE) Innovation Session Preview Webinar
      21 Apr 2016 Lagniappe: Planning the New You – Goal Setting ATD Nola Style
      24 Mar 2016 Oodles Of Art: Cartooning basics for the Artistically Challenged!
      25 Feb 2016 Social Media Frenzy: Let’s Get Social!
      20 Jan 2016 You can't get water from an empty well.
      11 Dec 2015 Employee Learning Week
      02 Nov 2015 Telling Ain’t Training
      29 Oct 2015 Learning Law & Order
      25 Sep 2015 The Louisiana Talent Development Conference
      20 Aug 2015 ATD Membership Mixer
      18 Jun 2015 ATD Mississippi Meeting: Reframing Talent Management Strategies for the Future
      17 Jun 2015 Exploring Talent Management & Development in Human Resources: A Panel Discussion
      29 May 2015 Performance Consulting Workshop (approved for 6.00 HR credit hours)
      28 May 2015 SMEs – It’s a Marriage for Better or Worse
      21 May 2015 FranklinCovey Productivity Suite Overview
      19 Mar 2015 Awaken the Inner Learner
      26 Feb 2015 Lagniappe: Training Resources Swap Shop
      29 Jan 2015 ATD NOLA Premiere
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