SMEs – It’s a Marriage for Better or Worse

  • 28 May 2015
  • 5:30 PM - 8:30 PM
  • Whitney Bank UNO Training Facility 2285 Lakeshore Drive, New Orleans, LA 70122


Registration is closed

Why are Subject Matter Experts so difficult to work with?  Why don’t they take the advice of learning professionals for learning-related matters?  How can we get them to give us the feedback we need, on time?  How can I keep them from changing their minds or adding to the project scope when it’s too late?

Dick Handshaw will address these questions and more during this special 1 ½ hour session on working with SMEs.  His answers come from several sources – including project management processes, performance consultant skills and years of research and experience. 

Register today to learn how to implement a process for managing SME expectations, eliciting better collaboration, and achieving consensus for learning solutions.  

Registration, Food and Networking 5:30 – 6:30 p.m.

Learning Session is from 6:30 – 8:00 p.m.

Dick Handshaw is an author, speaker, consultant and champion for innovation and quality in instructional design.  Dick completed his Master’s Degree in Instructional Design at Indiana University in 1979, and quickly established himself as a pioneer in the field.

He was one of the first to create computer-based training with software simulation and interactive video in 1980, a program that was successfully delivered to over 100 large bank branches. 

Dick founded Handshaw, Inc. in 1985 to deliver corporate training programs and provide performance consulting services to corporate clients, and he continues to serve as Chairman.

With 35 years of experience as a learning and performance improvement professional, Dick and the Handshaw team developed and continue to utilize the Handshaw Instructional Design Model with many organizations, helping them establish and sustain a results-based training practice.

Dick has presented at various international conferences such as Training Magazine, Association for Talent Development (formerly ASTD) and the International Society for Performance Improvement (ISPI).

Additional information and his book, “Training that Delivers Results:  Instructional Design that Aligns with Business Goals” are available at

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